Kernaim is currently seeking new staff in the positions of support or moderators. Your primary responsibilities will involve responding to pre-sales inquiries and addressing user tickets. Your role will also entail assisting our customers in navigating troubleshooting guides and resolving their technical problems. Additionally, you will be responsible for explaining features to novice users and aiding them in configuring our software. Beyond that, you will play a crucial role in moderating our private chats, ensuring a respectful and spam-free environment. Your input and contributions are valuable to us, so we eagerly await your response !