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WORK WITH US

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Support for Kernaim

Job Description

Kernaim is currently seeking new staff in the positions of support or moderators. Your primary responsibilities will involve responding to pre-sales inquiries and addressing user tickets. Your role will also entail assisting our customers in navigating troubleshooting guides and resolving their technical problems. Additionally, you will be responsible for explaining features to novice users and aiding them in configuring our software. Beyond that, you will play a crucial role in moderating our private chats, ensuring a respectful and spam-free environment. Your input and contributions are valuable to us, so we eagerly await your response !

What You'll Do ?

    Tick iconReply to presales questions.
    Tick iconHWID reset and game swap.
    Tick iconSolve customers issues.
    Tick iconHelp users to follow the troubleshoot guide.
    Tick iconEnsure customer satisfaction.

What You'll Need ?

    Tick iconPatience.
    Tick iconProfessionalism and seriousness.
    Tick iconA previous experience in customer support.
    Tick iconLove helping people.
    Tick iconGood communication and collaboration skills.

What We Offer ?

    Tick iconWork from home and get free key on every games (as long as you work with us).
    Tick iconA unique opportunity to join a team of enthusiasts who are leading the market.
    Tick iconOpportunities for professional growth and development within the company.
    Tick iconImprove your skills, learn new things and work with passionate people.
    Tick iconJoining an extremely well known project with an active community.

APPLY FOR SUPPORT JOB