REFUND POLICY
Understanding Our Refund Policy
We are committed to delivering the best possible service to our users. Please take a moment to review our refund policy to understand your available options.
Refunds Are Possible When
- ✓Your purchase was made within the last 14 days and you have not used the key
- ✓The product has a verified technical issue that our support team cannot resolve
- ✓You were accidentally double-charged for your purchase
- ✓Your purchase was unauthorized and you can provide proof
Refunds Are Not Possible When
- ✕Your purchase was made more than 14 days ago
- ✕You purchased from a third-party reseller (contact them directly)
- ✕You paid using cryptocurrency
- ✕You violated our terms of service or engaged in abusive behavior
How to Request a Refund
Submit your key, order details,
and a valid refund reason.
Our team will carefully
review your request.
If approved, your refund will
be processed within 7 days.
Frequently Asked Questions
How long do refunds take to process?
Once approved, refunds typically process within 5-7 business days, depending on your payment method.
Do you provide crypto refunds?
No, we do not provide crypto refunds. Any other payment method will be refunded in the original form of payment.
What payment information do I need to provide?
Please have your order number, email used for purchase, and the last four digits of the payment method used.
Submit a Refund Request
This refund policy is subject to change without notice.
The policy in effect at the time of your purchase will apply to your transaction.